The information we collect about you can be divided into two categories:
1) Information we can identify as relating to your person
2) Non-personal information
Personally identifiable information
We never collect personally identifiable information without your consent or you having provided the information, for example by registering, purchasing a product or participating in a survey.
Everyone is welcome to visit SCANPAN.com, but to take full advantage of the all the site’s functions and offers, it is necessary in some cases that you identify yourself.
In order to receive newsletters from SCANPAN, you must provide your name and e-mail address – otherwise we cannot send the newsletter to you.
If you would like to purchase products at SCANPAN.com, you must, at a minimum, provide your name, mailing address, e-mail address, and telephone number. This information is used solely to process your order.
From time to time we conduct questionnaire surveys on the SCANPAN.com website. The questions vary in nature in these surveys, but you can always choose to participate without providing information about yourself – and participation in the survey is also completely voluntary. Your visit to SCANPAN.com or your options in the SCANPAN Shop do not depend on your participation in the surveys, but we value your participation greatly, as we conduct the surveys to improve user experiences and to improve SCANPAN.com.
You should never respond to surveys from SCANPAN.com that do not have a clear and familiar sender address.
We sometimes conduct competitions or make special offers on SCANPAN.com; in connection with these, we typically request a name, address, telephone number and e-mail address. In order to participate, you may be required to accept that SCANPAN or others may contact you at a later time. This will be clearly stated in the competition/special offer. Participation in competitions and special offers is always voluntary.
We collect digital information about your visit in different ways at SCANPAN.com. None of this information is traceable to you as a person, but solely to the computer from which you have accessed the website.
A cookie contains information, such as your computer settings, contents of a shopping cart, internal server data or other data used by our server. A cookie is what ensures that information you have entered about your address, etc. is “remembered” and does not have to be re-entered again during your ordering process. Cookies are not programs that run on your machine, but rather small pieces of text data that are sent back and forth to and from your computer. Cookies are not spyware or viruses.
We distinguish between cookies that disappear when you close your browser (session cookies) and those that are saved on your computer (persistent cookies). Session cookies disappear when you leave our domain, e.g. SCANPAN.com.
We also distinguish between whether the cookie’s sender is SCANPAN.com (first-party cookies) or one of our partners (third-party cookies).
In most browsers, you can change the settings that control which cookies are stored on your computer.
You can set the security level in your web browser to block cookies, but this will make it very difficult to use most websites.
You accept the above guidelines when you visit SCANPAN.com. SCANPAN’s personal data policy also covers the domains that lead users to other SCANPAN websites.